FAQ & Help Center
Frequently Asked Questions About Our Natural, Non-Toxic Skincare
Authenticity & Guarantee
Our quality guarantee applies only to orders from anatomy-naturals.com, our official Amazon store (sold by Anatomy Naturals) our Etsy shop and listed boutique partners. Orders from other sellers or marketplaces are not covered. We do not sell on Ebay, Temu, Walmart, AliExpress or other international market sites.
What is your return policy?
We want you to love your products! We offer a 30 day happiness guarantee. If you wish to return your product(s) send an email to returns@anatomy-naturals.com within 30 days of receiving your items. Include your full name, order number and reason for your return. We’ll you send you instructions and a shipping label. Please repackage your items carefully and send them back. Your refund will be issued within 14 days of receipt. Refund guarantee applies only to orders purchased at anatomy-naturals.com.
Where do you ship?
We ship to all regions of the United States. Rates to Alaska and Hawaii are slightly higher than to the continental U.S. Your shipping rate will be shown at checkout.
Do you sell wholesale?
Yes! Visit our wholesale information page here.
Where else can I find your products?
Locally, you can find a selection of Anatomy Naturals products at Tait Farm Harvest Shop, The Makery Market, Belle Mercantile and Idyluxe Hair Studio.
Where do you source your ingredients?
We purchase our ingredients, packaging and supplies only from U.S. based companies. We buy organic and food grade ingredients whenever they available. Our ingredients come from reputable, trusted sources with appropriate certifications and guarantees. We strive to use reusable and recyclable packaging whenever possible.
Are your products made in the United States?
Yes! We make everything from start to finish in Pennsylvania.
Do your products contain allergens?
Some of our products contain allergens such as sweet almond oil, coconut oil and lanolin. Please read the ingredient list carefully.
Where can I leave a review?
You can leave a review on our contact page here. You can also leave a Google review here. The more stars the better! If you have an issue with a product or your order, We would appreciate the opportunity to remedy the situation before you leave your review.
What if my order arrives damaged?
We package and ship in sturdy boxes with plenty of padding. If your item was damaged in transit, please document the damage and reach out to the carrier to file a claim. If the exterior box is undamaged but your products are, please document all packaging and damage and send us an email at hello@anatomy-naturals.com
What if my order doesn’t arrive?
We ship our packages with tracking. If the tracking on your order says that it was delivered to the address you provided, please contact the carrier to find out what may have happened.
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