your questions, answered!
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What is your return policy?
We want you to love your products! We offer a 30 day happiness guarantee. If you wish to return your product(s) please submit the return request form here within 30 days of receiving your items. We’ll you send you return instructions and a shipping label. Please repackage your items carefully and send them back. Your refund will be issued within 14 days of receipt minus return shipping cost. Refund guarantee applies only to orders purchased at anatomy-naturals.com.
Where do you ship?
We ship to all regions of the United States. Rates to Alaska and Hawaii are slightly higher than to the continental U.S. Your shipping rate will be shown at checkout.
Do you sell wholesale?
Yes! Visit our wholesale information page here.
Do you discount large orders?
Yes. Typically, we offer a 10% discount on bulk orders of 5 or more products of the same type and scent. Please contact us before ordering to get a price quote.
Do you customize for special events?
We can customize products for bridal showers, baby showers, wedding favors, etc. to a certain degree. Please contact us for more information.
Where else can I find your products?
Some of our products are available on Amazon Handmade, and at our Etsy shop. Locally, you can find a selection of products at Tait Farm, The Makery Market and Belle Mercantile.
Where do you source your ingredients?
We purchase our ingredients, packaging and supplies only from U.S. based companies. We buy organic and food grade ingredients whenever they available. Our ingredients come from reputable, trusted sources with appropriate certifications and guarantees. We strive to use reusable and recyclable packaging whenever possible.
Are your products made in the United States?
Yes! We make everything from start to finish in Pennsylvania.
Do your products contain allergens?
Some of our products contain allergens such as sweet almond oil, coconut oil and lanolin. Please read the ingredient list carefully.
Where can I leave a review?
You can leave a review on our contact page here. You can also leave a Google review here. The more stars the better! If you have an issue with a product or your order, We would appreciate the opportunity to remedy the situation before you leave your review.
What if my order arrives damaged?
We package and ship in sturdy boxes with plenty of padding. If your item was damaged in transit, please document the damage and reach out to the carrier to file a claim. If the exterior box is undamaged but your products are, please document all packaging and damage and send us an email at hello@anatomy-naturals.com
What if my order doesn’t arrive?
We ship our packages with tracking. If the tracking on your order says that it was delivered to the address you provided, please contact the carrier to find out what may have happened.
Disclaimers and Precautions
All anatomy naturals products should be used as directed. As everyone has different skin, body and health conditions which may react to an allergen at any given time, any product could cause a negative skin reaction or react differently to various treatments, even natural products. Product suggested usage is not medical advice.
Anatomy naturals. llc is not responsible if such reaction should occur as a direct result of using my products. If you develop a skin or other sensitivity to any product, you should stop using it immediately and consult your physician. Remember, you should never use new products on broken or irritated skin and discontinue using any products that cause any of the following: redness, scaling, itching, burning, soreness, blisters, watery eyes, irritation or other similar reactions.
Please read the ingredients carefully and be aware of any possible allergies. Test the product on a small area before using any new product for the first time. Should you develop any symptoms or allergic reactions discontinue use immediately.
Anatomy naturals products are oil based. Please use caution when using as your shower, tub or feet may be slippery after use. Anatomy naturals, llc is not responsible or liable for any slips, falls or injuries resulting from the use of these products.
